Frequently asked questions
How long does it take to ship after purchase?
Products will be shipped the next business day after payment is made. We will also track the shipping status throughout the entire process.
What logistics do you use to ship your
merchandise? We use FedEx and UPS for express delivery. Oversized items are delivered by truck.
What should I do if my goods are damaged during transportation?
We will replace all damaged goods free of charge.
Is there any after-sales guarantee for the products sold on the independent website?
All products come with a free warranty of at least one year.
Can you customize any product specifically for me?
Yes, we have extensive experience in customizing products, and our sophisticated design, production, and logistics capabilities can meet your needs.